Security Policy
 
LostMyPhone.com is very serious about the security for all personal and non-personal
information associated with our visitors and customers. We use the encryption
process Secure Sockets Layering (SSL) to secure transmission of your order. Only
those LostMyPhone.com employees who need access to your information in
order to perform their duties are allowed access. Any employee who violates our
privacy and/or security policies may be subject to disciplinary action,
including possible termination and civil and/or criminal prosecution.
To make sure you are accessing our secure server before you submit personal
financial information, look at the lower left-hand corner of your browser. If
you see an unbroken key or a closed lock (depending upon your browser), then SSL
is active. To double-check for security, look at the URL or Location line of
your browser. If you have accessed a secure server, the first characters of the
address in that line should change from "http" to "https." Some browser versions
and some firewalls don't permit communication through secure servers like the
ones we use to process orders. If for any reason you cannot access the secure
server, please feel free to place your order with us by phone at 1-888-879-8768.
Our Customer Service representatives will be happy to assist you.
We also guard closely against the use of fraudulent credit cards at LostMyPhone.com.
When we receive an order, our address verification software
matches the credit card number to the name, complete address and zip code of the
cardholder. If there is any discrepancy the card is not charged and the customer
is notified to resolve the situation.
To help ensure others will not have access to your credit card information while
on our Web site, we urge you to sign off your account and close your browser
window when you have finished your visit, especially if you are sharing a
computer with someone else or are using a computer in a public place.
Should you have any question regard our security policy please email us at:
support@lostmyphone.com
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